FWONE

Enterprise Knowledge Base

Open a work order, click on Knowledge Base Query. You can search for solutions, FAQs, etc. by question type or search keywords.
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knowledge Management

Open the work order, click on the knowledge base query, you can through the type of problem or search keywords for solutions, frequently asked questions and other content The query provides end users with faster solutions and allows IT technicians to have higher service efficiency.
  • Knowledge-sharing
  • Intelligent Search
  • Full-cycle knowledge management
  • Fine-grained rights management
  • Team Collaboration Management

Product Highlights

  • Full-cycle knowledge management
    Knowledge editing and creation anytime, anywhere, and full-cycle management of knowledge from deposition to sharing, finding, reusing, and innovating.
  • Scientific system support
    Structured to precipitate the wisdom and knowledge of members, forming a scientific and reasonable knowledge system, easy to share and accelerate the flow of knowledge.
  • Team Collaboration Management
    Multi-person online collaborative office, fine-grained rights management, the formation of the team public knowledge base, you can publish team documents, easy for team members to Quickly understand the documents and reach consensus.
  • Fine-grained rights management
    You can set editing and viewing privileges for documents uniformly, and also set privileges for some confidential documents individually. confidential documents can also be set up for some of the separate permissions to fully realize the content of the fine control and ensure data security.

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